Who we are
HEJOS LLC, trading as AUVELIRA, is responsible for the personal data collected through this website. Contact: auveliras@gmail.com.
What we collect
- Contact and order details: name, email, phone number, delivery and billing addresses, order history.
- Payment details: processed securely by our payment providers. We do not store full card numbers.
- Messages you send us.
- Device and usage data, such as IP address, browser and pages viewed, collected through cookies and similar technologies.
- Marketing preferences, if you sign up to our emails.
How we use it
- To process and deliver your orders and handle returns (to perform our contract with you).
- To answer your questions (legitimate interests).
- To send marketing emails (with your consent, which you can withdraw at any time).
- To measure and improve our website and advertising, including on Pinterest (with your consent where cookies require it).
- To meet legal obligations and prevent fraud.
Who we share it with
Shopify, payment providers, fulfilment and delivery partners, email and advertising providers, and authorities where the law requires. We do not sell your personal data.
International transfers
Some providers are based outside the UK. Where data is transferred abroad, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or Addendum.
How long we keep it
Order records are kept for 6 years for accounting purposes. Marketing data is kept until you unsubscribe. Other data is kept only as long as needed.
Your rights
You can ask to access, correct or delete your data, restrict or object to its use, receive a copy, or withdraw consent. Email auveliras@gmail.com and we'll reply within one month. You can also complain to the UK Information Commissioner's Office (ico.org.uk).
Cookies
We use essential cookies to run the shop and, with your consent, analytics and advertising cookies.